Subscribers
Location: MediaBlaster → Subscriptions → Subscribers tab
View and manage viewer subscriptions — search users, assign tiers manually, cancel or expire subscriptions, and sync state from Stripe.
Finding a subscriber
Use the search field to find users by email, display name, or login. Results show current subscription status, tier, provider, and renewal dates.
Manual subscription actions
Administrators can:
- Assign a tier to a user (creates or updates internal subscription record)
- Cancel an active subscription
- Expire a subscription immediately for testing or support cases
Manual changes update MediaBlaster's internal entitlement system directly. If the user also has an active Stripe subscription, consider using Stripe Dashboard or Sync from Stripe to avoid mismatches.
Sync from Stripe
When Stripe is enabled and the user has a Stripe customer ID (set after first checkout), click Sync from Stripe to pull the latest subscription state from Stripe into MediaBlaster.
Use this when:
- Webhooks were missed during development
- Stripe Dashboard shows a different status than WordPress
- Testing webhook recovery
Stripe customer IDs
After successful Stripe checkout, customer IDs are stored in user meta (_wpst_stripe_test_customer_id or _wpst_stripe_live_customer_id). These enable Manage Billing on the [wpst_account] page.